Howdy partners! At Cody James, we value your trust as much as we value quality craftsmanship in our western wear. This Privacy Policy explains how we handle your personal information with the same care we put into making our premium boots and apparel.

1. Information We Collect

When you mosey through our digital storefront, we may collect:

  • Order Information: Your name, shipping address, email, phone number, and payment details when you purchase our boots, hats, or other western gear.
  • Account Details: If you create an account, we’ll store your login credentials and preferences.
  • Browsing Data: Information about how you navigate our site, including pages viewed and items clicked.
  • Device Information: Technical details about your device and browser to improve your shopping experience.
  • Communications: Any messages you send through our contact forms or email.

2. How We Use Your Information

We use your data responsibly, just like a cowboy tends to his gear:

  • To process your orders for boots, clothing, and accessories
  • To provide customer support for your western wear needs
  • To improve our website and product offerings
  • To send you relevant promotions (only if you opt in)
  • To prevent fraud and ensure transaction security
  • To comply with legal obligations

3. Sharing Your Information

We don’t share your personal data unless it’s necessary to serve you:

  • Service Providers: Trusted partners who help with payment processing, shipping, and website operations.
  • Legal Requirements: When required by law or to protect our rights.
  • Business Transfers: In case of mergers or acquisitions, we’ll notify you of any changes.

We never sell your personal information to third-party marketers.

4. Data Security

We protect your information with the same rugged security we build into our boots:

  • Industry-standard encryption for all transactions
  • Secure servers with limited access
  • Regular security audits
  • We don’t store payment card information after processing

5. Your Rights

You have rights regarding your personal information:

  • Access and review your data
  • Request corrections to inaccurate information
  • Delete your account data (with some exceptions for legal records)
  • Opt-out of marketing communications
  • Restrict or object to certain data processing

To exercise these rights, contact us at the information below.

6. Cookies and Tracking Technologies

Our website uses cookies – not the edible kind, but small data files that help:

  • Remember your preferences and shopping cart
  • Analyze site traffic to improve your experience
  • Deliver relevant ads (if you’ve visited our site before)

You can manage cookie preferences in your browser settings. Disabling cookies may affect some website features.

7. International Data Transfers

As we serve customers worldwide (except certain Asian and remote regions), your data may be transferred to and processed in the United States. We ensure adequate protections are in place for these transfers.

8. Children’s Privacy

Our western wear is for cowboys and cowgirls aged 13 and up. We don’t knowingly collect data from children under 13.

9. Policy Updates

We may update this policy occasionally – we’ll post changes on this page and update the effective date below.

10. Contact Us

Got questions about your privacy? Reach out to our El Paso team:

Email: [email protected]

Mail: Cody James, 2686 Frederick Street, El Paso, TX 79924, USA

Business Hours: Monday-Friday, 9AM-5PM Mountain Time

Effective Date: January 1, 2023